Customer Overview

A Customer in AgileField is any person or company where you provide a product or service.  Customers can include companies, accounts, clients, people, etc.   In AgileField, a Customer is selected for each Job to indicate where the work will be performed.

Initial Setup

Before we add your Customers into AgileField, there are a few things we should do (or consider) first.  Follow each of the steps below to get started with your initial setup for Customers.

Customer Types

Customer Types are used to classify your Customer base.
Examples: Commercial, Residential, Property Manager, Property Owner, Home Builder, Community, Lot, Tenant, etc...

**If your company has a Parent/Child Customer hierarchy, please see our page: Setting Up Your Customer Hierarchy

Create a New Customer Type

Use the steps below to create a new Customer Type within your company’s system.

  1. From the Control Tower, select the Admin drop down on the top right.
  2. Select Customer Type.
  3. A new Customer Type tab displays.
  4. Update the Code and Description fields with your company’s vernacular for classifying Customers.
  5. Select the Save button.
  6. Complete steps 4 and 5 for each Customer Type needed.

What's Next?

See the next lesson here: Preparing Your Customer List