Job Skills

Job Skills Job Skills are an expertise, ability or attribute of a User that identifies what jobs they can be assigned.  Job Skills have an assigned rate (hourly cost) and are attached to types of Jobs.  Users can have multiple Job Skills.  Their "default" Job Skill will control where the User is visible on the Scheduler. 


Examples: Electrical, Installs, Repairs, Mechanical, Plumbing, Field Tech 1, Field Tech 2, Customer Service, etc



Creating a Job Skill

To create your Job Skills, follow the steps below:


  • From the Control Tower, select the Admin drop down.
  • Select Job Skill and then select the OK button, if applicable.
  • A new Job Skill tab displays.
  • Update the Code and Description fields with your company’s vernacular for Job Skills.
  • Optional: Update the Rate field (rate per hour in dollars) with the standard fees associated as applicable.
  • Select the Save button.
  • Complete steps 4 and 5 for each Job Skill needed. 


Connect a Job Skill to a User - 

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Once you've created Job Skill(s), the next step is to connect the Job Skill(s) to your Users.  To do so, follow the steps below:


  • From the Control Tower, select the Users tab along the top.
  • Select User Search and select a User to add Job Skills.
  • Select the Job Skill tab on the User record.
  • Select the Add button.
  • Double click in the Job Skill column and a list of your Job Skill(s) will populate.
  • Select the Job Skill you wish to add to this User.
  • Optional: Repeat steps above as necessary to add multiple Job Skills to this User.
  • You must select "yes" in the default column for at least one of the User's Job Skills.  (This is where the User will appear on the Scheduler)
  • Select the Save button.






View Job Skills on the Scheduler

Now that you have connected at least one Job Skill to the User, they will be visible on the Scheduler under that Job Skill: